Ela Jha is a seasoned Delivery Head with over 20 years of experience leading large-scale, mission-critical IT programs for global enterprises across the US, Canada, Europe, Australia, and India. With a proven track record of driving end-to-end delivery ownership, Ela is known for her commitment to operational excellence, agility, and delivering exceptional client experiences.

A strong advocate for client success, she partners closely with top-tier leadership to understand strategic business goals and translate them into scalable, user-centric solutions. Her expertise spans enterprise delivery management, stakeholder engagement, business analysis, and continuous value delivery across diverse engagements.

She has successfully built and led high-performing, globally distributed teams, consistently delivering measurable results across industries and domains. Her leadership style emphasizes innovation, accountability, and continuous improvement in delivery models and service quality.

In addition to her delivery leadership, Ela is also passionate about talent development and has helped professionals worldwide to achieve CBAP®, CCBA®, and ECBA® certifications.